Pizza Express

We visited your Prince Albert Street, Brighton branch on Sunday 10th as part of a Mother's Day outing. The food was very good but it was the service that was exceptional. Our waitress Sarah was very attentive and nothing was too much trouble. Everything was done with a smile and she made the whole experience very enjoyable. Thank you.

I wanted to say thank you to the smiley waitress with sparkly nails who served our table of 6 before we hit the comedy club. It was Saturday night and she was clearly busy. but service was prompt and nothing was too much trouble (she was so patient with our dozens of Tesco vouchers!) It’s rare that you receive such excellent service with a smile these days so I just wanted to give a shout out! The food was also delicious as always. Thank you Pizza Express The Lanes for getting our night off to a great start!

Dining in is often pleasant here. The actual pizza itself is delicious, it’s always cooked to perfection, finished with a sensible amount of toppings, and is never too hard or too soft. Regarding service, it can on occasion take a while to get served, so you may end up waiting a while. However, staff are all very friendly, usually happy to assist with allergens, and take your order quickly. Waiting time for the food to come out is usually about 15-20 minutes in the majority of my visits, which is satisfactory. They deliver your drinks orders first so you can sip whilst waiting. It’s also usually very quiet inside, not that there aren’t many people, because it is often packed, but it is such a spacious and airy restaurant that actually it is never loud. The toilets are down a staircase to a lower level of the restaurant, what might be the basement. Sometimes I have noticed the stairs and toilet floors can be wet, but there are usually wet floor signs out.