Brisbane Brewing Co. West End

I made a group booking on a Sunday for a large group. Although we had to update the venue 3 times with changes, they allocated us a great space with plenty of room near the bar! Staff were friendly, great ambience and the food was great! To top it off, the drinks selection is amazing and all my friends found something!

Went for the $69 bottomless brunch, it didn’t disappoint, all beers except for the IPA & RIS (due to their ABV) were included (you could also get house wine, cider ect) as much fries potato or sweet potato as you like and 2 share platters (we had 4 people). Beers we’re all tasty and the food didn’t disappoint

I emailed my feedback over 2 weeks ago. The bottomless brunch value depends on your servers on the day...we were not allowed the IPA or fig sour. I have pasted the email I sent about our experience but never got a response so have pasted it below for future customers: I received an email welcoming comments and I thought I would reach out to describe the experience I had with 2 of my friends on Saturday afternoon. I booked a table but one was never booked. I walked around looking and at no point did staff ask if I had a booking either. Instead 2 of your staff, the oldest ones working on Saturday, thought it would be funny to mock me for not having a table. I was standing right at the bar as they laughed about me "snoozing and losing" as 3 people now had to try and eat your brunch on the smallest round tables you had available. Food was good, but here is where the whole day went sour. One of your staff poured another customer the wrong drink and said she'll have to throw it out now. I thought, being there for the brunch, I could save a drink from being thrown out. I offered to take it and then was berated and belittled for it. Granted I ordered a mimosa before and I had no issue with the mimosa being traded for the cider that was going to get thrown out. But the way I was spoken to was so unprofessional and unkind that the other patron apologised profusely to me. After this incident I ordered a fig sour but the keg needed changing out so changed it to a cider but funnily enough the keg was full and 2 fig sours were poured for other customers before I could even sit down. From the start of the day my friend was not allowed the IPA. The only options available to our table (which we weren't refused) was mimosa, Hills cider and a session ale. We had one serve of the fig sour before that was taken off the list of available drinks. Your advertising really needs to reflect that drink selection is based on who is serving you and what mood they'll be in. We have visited your establishment many times over the years but this experience was genuinely awful especially for the $69 each paid to get treated like dirt and mocked for 3 hours. I think you deserve to know what happened as it was so vastly different to prior experience and has put us off going to either of your establishments now.

We came in for the bottomless brunch on Sunday and were honestly so impressed. I would highly recommend this brunch offering over others in the area, if you are looking for something non-pretentious with a relaxed atmosphere. We thought it was such good value, there was a great range of delicious beers and cider available, as well as wines and mimosas. We also got two platters, one meat and one vegan so there are great options for different dietaries. Unlimited fries are a great touch as well!! What I really liked about this bottomless brunch is that it doesn't really start at a set time, as long as you get there between 12 and 3 you can start the three hour package! The staff are super friendly and really helpful and we just had a great time. The only thing I would say was the sleepy acoustic play list was a bit of a downer but once this was changed over we honestly had a perfect afternoon. So thank you to the lovely staff working on the 10/4, and we can't wait to be back!