Subway

I walked into your store an straight away, your staff member Danielle, yelled out "hi, can you put a mask on", aggressively and wasn't polite about it. I responded with "how about you say hello before attack me about a mask, its called being polite" Danielle then sighs and gets smart with me, saying "i did say hi" I explained i have a medical exemption, would you like to see it? Shes like, nah don't worry, walks away and could not even apologise for he aggression and accusations. WHY BLOODY ASK THEN!? I then explained to your manager on duty, that i get abused and treated like I'm a virus and not a person and i dont deserve to be treated like this. He didnt respond and did nothing to pull Danielle back, it came across that he condoned her behaviour. Ive been told that this unhappy girl is like this to everyone, and that she is abusive and intimates staff and clients, she clearly isnt a good fit to work with people and isn't too happy being there. I have been a regular for some time, but now i don't feel comfortable to come into your albion store, thinking ill be walking into an argument.

I have been to this subway a few times as its close to my office and everytime I keep thinking the customer service will get better, but it dose not. There is one team member who is flat out rude, I have seen her speak very unprofessionally to another team member where I acually walked away feeling very sorry for this team member.