Mackenzies Bristol

We came into Mackenzies Bristol today and were looking forward to some sort of lunch, we were told we could sit anywhere and the place was quite empty so we opted to sit on table 26. The menu is available through the QR code or their app and we ordered Coca-Cola with Chargrilled Chicken which was Succulent Chargrilled Chicken Breast with Crispy Bacon, melted Monterey Jack Cheese, topped with BBQ Sauce and served with Home Cut Fries & Dressed Mixed leaves. This was delicious however we did order sweet potato fries and we were told that they didn't have any but weren't offered any money back. That's one of the issues of using the app is you can't see what they have or don't have and even for breakfast it is available apparently at 2 p.m. when it stops serving at noon. The only thing that we didn't like (which was out of the control of the staff) was the selfish customers trying to claim 'their' corners even though we were in that area first. We sat down and ordered our food and drinks and then this group of ladies came by and asked if we could give them one of our chairs which we said yes to, then before we knew it the group got bigger and bigger and it meant that our personal space kept getting invaded. Being autistic, I'm not comfortable with approaching people and asking them to move or anything like that so we just put up with it. They knew we were not comfortable and would often stare at us as if to prompt us to eat faster so they could take up more space. It was very frustrating to deal with that but not much you can do with a bunch of "Karens"!

We went on a Friday evening for a pre- theatre dinner. Had 2 8oz steaks, 2 cocktails, 2 coffees and a dessert. £43.00!! An absolute bargain!! The food was good and the staff were friendly. All the food coming out of the kitchen looked good. Will definitely eat here again prior to going to the Bristol hippodrome. It's not Michelin starred but it is good. Wish we had one in our town.

We ate here Sunday 24/09 it was our first visit and won't be our last we both had burgers with different toppings, the meat was succulent and cooked just perfect the firehouse had heat but not enough to spoil the flavour there was a bit of a wait for food but I can assure you it was definitely worth waiting for !!