Wendy's

The drive thru doesn't take long, dining room service is generally quick. I don't care for the attitude of the females that work there. They all seem angry. No pick up and move, just sloth -like demeanors, no smiles, no pleasant greeting. The 3 guys I've seen in there are generally pleasant with a smile and eager to help customers. 5 stars for them. I really can't complain about this location, they get the work done. The vibe is just low and almost sad. Oh, and the napkins, ketchup, lids and straws don't get restocked in the dining room. It's always empty. I get that customers hoard the supplies, and it can get costly. But it's literally operating costs. It just comes with the territory.

I honestly don't know what happened during my last visit. I placed an online order for pickup. For some unknown reason, the drive-thru was closed, and I was told to pick up my order in the store. I was surprised and concerned about the number of people waiting in the pickup section. There seemed to be a staffing issue, and the pickup line was not managed. Tickets were piling up, and the customers were ignored. The staff kept passing by not making eye contact. 40 minutes later, my online ticket still hadn't been printed. I waited an additional 15 minutes to have my food order made. The manager should have coordinated the team better.