Panera Bread

I shouldn’t even give this place one star. This bug was in my sandwich! You can clearly see the sauce on it! My first & LAST TIME ever ordering from this place. This place shouldn’t be open for something like this. So unsanitary & disgusting!! The employees obviously don’t care cause that’s something you would’ve definitely seen while making the sandwich. My daughter could’ve been the one to eat this sandwich! Luckily I was able to catch it before I ate it. Didn’t even bother eating the rest of my order. Don’t trust this restaurant!

Always decent food. Went there Saturday for dinner and they were out of bread bowls. I had 2 to-go orders and dine in order. The cashier never came up front. I had yell into the kitchen that I needed help. She helped, but continued having whatever conversation she was having with someone on her head set. Place was clean, food was good. Try using the tablets to order in the future.

Went into the new location. Nicely done. Place is nice and open plus a nice outside seating area. They are horribly understaffed and the ones that were currently there are horrible in customer service, the lady N****E who was behind the resister was solo and was super inconsiderate IBHE to wait almost 15 minutes for them to refill the coffee. I had to reach out to a manager and even her was indifferent and really didn’t show much care, but another lady whose name I should have gotten stepped up and went in the back and got me a cup of coffee. Given Panera has a coffee subscription program they should inform and train their staff to make sure the coffee flasks are adequate full so customers don’t have to wait long periods. The failure at this location was purely the personnel who were just inconsiderate even though they saw a customer waiting and waiting and waited and didn’t care till I spoke up.