New China Buffet

Great customer service, clean atmosphere, a lot parking. But the food doesn't have flavor. The fried rice is just over cook rice with soy sauce on it. The chicken with sesame came with sweet and sour sauce. They have a small buffet area. The lady was very nice. But nothing that we order taste good. Not even the Lo Mein. We order Lo mein and was literally noddles with broccoli.

Ate at this place last Sunday. We were visiting relatives in the area and needed to get dinner on the way home. We saw this place and decided to stop in and give it a try. We ended up sitting at a booth and the server was trying to sit us at a table for 9 people (there was only 5 of us; 2 adults and 3 kids). We thought it was odd, but didn't give it another thought. We sat down and ate our food, which we noticed was not very hot. We were getting done with our meal, when I noticed something crawling on the seat, right next to my daughter's head; a COCKROACH. We got the kids out of the seat, and that is when we noticed the divider behind where our kids were sitting had several COCKROACHES crawling all over it. We have never been in a situation like this. We know it's a small town with probably not very many job opportunities, and we didn't want to jeopardize anyone's livelihood. We wanted to give the benefit of the doubt that since they had only reopened not too long ago, that the bugs were a situation they might not have been aware of. We had already finished our meal, and so my husband paid the bill and then took the server aside and informed her on what we observed. We left feeling very grossed out. Well I guess we should have read the reviews first, because apparently this COCKROACH situation was already a known and complained about issue. We even told the relatives we visited in the area about what happened and their reaction was "We could have told you that place had roaches, we won't eat there." In the days since that happened, I have been sent screenshots of other people posting in the local groups for Butler, saying they saw roaches there as well. I'm surprised at this, because most restaurants would get instantly shut down after one report of cockroaches. Does the owner know someone with connections?