Caffe Beano

Amazing Cafė Mocha here! It is served in a proper bowl, hot AND has ACTUAL CHOCOLATE shaved right on top! They really hit the mark on serving a chocolaty delight! The layout of the actual café is unique. It is chopped up so it offers a variety of seating locations to have a private conversation. Unfortunately it is impossible for anyone with mobility issues to come inside and stay. There are stairs everywhere here right from the entrance. As long as you are able bodied, you will enjoy it here!

Items I tried today: - YYC hot choco: I personally dont like matcha taste so this is not the right one for me - Vietnamese ice coffee: as a Viet, I am suprise that it's taste ways better than I expect. Not so many western coffee shops serving Viet Coffee, you must try if you want something new. *friendly staff and nice decor outside

Very emotional writing this review. I have been going to Caffe Beano every single day since working at my new office. I have referred my friends family and coworkers to go to this cafe with having usually a great experience. Today however was the last day I will go there. I ordered a small coffee that was a total of $3, after receiving the coffee I went to put my fixings in. I was approached by one of the employees to say my card was declined loudly, I went back to pay again and the machine said declined again. It was impossible, I had more than enough funds to pay and while checking my bank account on my app I saw the -3.00 charge went through on my end. I showed the guy who was serving me that the charge did go through and he asked another older lady in the back what to do and she said I don’t care if it didn’t go through on machine it’s not paid for. Then he had every other associate look at my bank account- MEANWHILE THE WHOLE COFFEE SHOP WAS LISTENING AND NOT BEING SERVED IN LINE. This is the most embarrassing situation I’ve ever been in especially working in the customer service industry this is a huge no. With tears down my face I gave them the coffee back, said this is absolutely disheartening and unfortunately will no longer visit this spot again. I’ve never seen any other of their more important regulars treated in such a way. And all over a 3$ coffee that I clearly paid for and didn’t get to enjoy.