Baskin-robbins

It was a a Friday night after a long week of school. My two friends and I really wanted a scoop of that delicious-delicious ice cream. A scoop of ice scream that would have flipped my frown upside down. We zoomed down to Ponderosa road, of course, at a legal speed. Just to throw the good old Mazda M3, white 2016 mint condition, arriving at 9:56. Only to get turned down by some one who had locked the door and was mopping the floor. We should have been served. My friends dad was a golden scooper at 31 flavors, a he said and I quote,” as long at you are in there by 10, you got your self a fresh scoop of ice cream”. Now I am currently frustrated as I wait in the long line of Rolling Pin donuts. I will not be attending 31 Flavors anymore on a Friday night.

I'm glad to see a much friendlier staff! I know it's usually High School kids working there. But they should still at least pretend to be happy to be there lol. These kids that are there now were quick to get us what we wanted & smiles. Although, I will say I was bummed that they didn't have the Jamocha Almond Fudge this time. So I settled for German Chocolate. It's alright I guess. BUT what I REALLY wish they would bring back is the Mississippi Mud!!!! That is my FAVORITE besides their Pistachio. It's been 2 years now. Is it discontinued??? 😭

I have been coming to this place for the last 7 years. Over time I have seen people coming and going. I also have seen how portions have become smaller and smaller. The last 3 time it was ridiculous. So finally I decided to tell the manager. Her response was its always the same. When the cup whith 2 spoons was clearly half way. So I said ...look I always leave a good tip. Why is this portion so small? She said thank you for coming. Sarcastically. She dint even said Im sorry.

We placed an order for delivery. We keep getting ice cream with nuts on them without wanting them. Last time it happened I had to drive to the store to replace it. Tonight it happened again. Why assume someone wants nuts when they may have a nut allergy. Very bad for a simple task. They'll get your doer wrong too, even after second chances

Wow! All I wanted was an ice cream cone, not surly service where I'm not even thanked. I think I'll go other places from now on. This was the second time in a row I found a grouchy customer "service" person. NO THANK YOU! I went January 1st, the girl who helped me had shortish brown hair. I guess she was mad she had to work a holiday.