Italian Continental Bakery

One of my favourite coffee shops in the southside of Canberra. The entrance is wheelchair accessible, which I cannot say for all cafes in Canberra. There are a wide range of beautiful Italian pastries on offer. But if you come later in the afternoon you are faced with empty cabinets, which highlights the popularity of the place. Coffee is pretty good and is serviced at the ideal temperature. The staff are friendly. All in all your visit is first class experience.

I bought 2 custard doughnuts yesterday from the cafe and ate 1 of it at night. Most part of the doughnut was fine but there was a part that had uncooked dough. At first we ate on thinking that the soggy part was custard but it tasted bitter and not quite right so upon closer examination, we realised that it was uncooked dough. It was in the part closest to the center of the doughnut so it may not have had enough time in the fryer. When I called the cafe to inform them of the issue, all I got was someone who was more concerned with blatantly denying anything was wrong with the product than finding out about my experience. In her own words, "you might get sick eating bad custard, BUT you cannot get sick eating uncooked dough". I would have accepted an apology or a refund. Because of the nonchalant behaviour of your staff in regard to this food safety issue, I had to post a review. I sent a message to your facebook page and expected an answer, but no, no reply. I certainly hope that my feedback can be passed on to the kitchen. I husband had a loss of appetite for the whole of today and vomited once last night after having the doughnut.