Soul Origin

Noting some of the previous reviews I decided to go vegetarian as I had concerns they were going to give minimal meat. I chose bocconcini and falafel salad as these could quickly be served to me. I actually couldn't taste a lot of falafel, and it was quite plain and mostly greens. The staff member also dropped the serving spoon and some of the salads fell into another salad as well. She needs to be careful not to mix them in future as it could affect the taste. I've had much better salad but at least it was quick. Yours truly @fooderarri

Terrible customer service. A misunderstanding with an online order turned into the store owner telling us that we had no common sense and making a scene in front of several customers. Over $200 of an online order thrown out without any correspondence and the owner of the store told us “I cannot help you with that”. Will not be returning and will be advising friends, family and anyone that asks to steer clear. I would leave zero stars if I could.

Pulled pork salad. With no pulled pork. $9 for a kale and cabbage pile. So bland and no flavour, I think 3 pieces of pulled pork, minute size. I knew I shouldn't have risked it, these places are always a con with salad. I was right. Shame on you Soul Origin! Soul-less more like it. It will be a $6 sandwich at woolies next time.

I have mostly gone here but today i had a worst experience. I was waiting for coffee andnext customer asked if that was her coffee which was not hers which barista was making. She looked a bit worried that she was first waiting for coffee just to make easy for her as another customer i said she was waiting before me i can wait not keeping in my that two coffee can be made at once, but the so called barista in a way replied i can make two at once. I replied ok yeah sorry. I took my coffe and was not passed away from there too she started saying back to me in their language ‘she is a customer don’t tell me what to do i know what i am doing’ seriously just for that simple line i said. That was so rude and even i wasn’t away i was right there hearing it. What a great customer service it was 😡