Domino's Pizza

Has to be the worst Dominos shop ever in Sydney. Not sure what is going on. Tried ordering a few weeks back - said they don't deliver. Prior to that, the last order i got was an extra hour to deliver my order. Then I tried my luck again tonite online - order wouldn't go through - said for me to ring and find out, Rang the number on Google page, no answer. These guys are done & dusted. Forget ordering from them ever again.

Used to be ok for a late night order but not any more! Loaded pepperoni certainly not loaded as you can see and burnt. Crispy duck seemed to be missing in action completely, virtually none in it, literally none on most slices… very poor, very undercooked and doughy, no flavour whatsoever… just terrible!

The pizzas were fine once they arrived. We ordered 12 pizzas well in advance to have them delivered at 6:45pm. At 7:05pm I called the store only to be told that the pizzas were another 40 minutes away. I had guests waiting for dinner at a training club Christmas party at that point. I was told they could expedite delivery to have the pizzas arrive at 7:30pm. At 7:35pm I placed another call to understand what the status was for the order and was told they were only just cooking. I asked to speak to the manager who offered to provide a full refund. I accepted the offer for a refund and explained to the manager that the idea scenario was for his business to be paid and for our order to arrive in accordance with the agreed delivery time. Businesses have done it very tough recently and should be capitalizing on increased demand over Christmas and the holiday period. Disappointingly, the store has still not honoured the refund that was offered and agreed to with the manager.