Buffalo Wild Wings

Worst BWW I’ve seen in the country management was extremely rude both times I went there with my family. Extremely long wait with a lot of tables open and waitresses standing around hanging out with manager. There was one waitress working the entire time and really covering the entire restaurant. Beatrice was her name and she tried her heart out. The manager told several people if they didn’t like it they could leave so yes like I said worst I’ve ever seen and they where out of almost everything. As you will see in the pictures this is what the manager and other waitresses did the entire time with just a bartender and our waitress working. I will never come back here and would not recommend it even to the homeless.

Absolutely pathetic. More than $40 for 2 orders of wings that were the literally the size of my thumb and tasted like they were left over from the lunch crowd. When I tried calling to see about having them remade, the manager would not come to the phone. They left me on hold for 15 minutes. When I tried calling back, they would not answer. It is not the first time I have encountered bad service and substandard food at this location. It will be the last.

Service was very slow! I would be more understanding if the place was packed but it was hardly half full. I waited 15 minutes before the waitress finally took my drink order. When I finally order my food and received it, she never brought utensils or even napkins. She also forgot my fries that eventually came. Didn't even offer ketchup. The only time she showed a hint of hospitality was when she brought the check. Either she was ready for me to leave or she thought it would help with the tip. Smh!

Got seated right away, and waitress greeted us right away. After that it went to hell. Bar drinks were a hassle. We were told we could not get seltzer tall cause it had to high of alcohol content. Truly is 5% while they had plenty of higher on draft. Food came out sporadic and my 3 yr old got good food 10 min after us. I didn't even go into the ordering of food debacle. Paid 106 bucks for that fun.

First of all, we waited over 10.minutes to be seated before anyone showed up to the hostess station. Once seated, we placed our order and waited. 20 minutes later my husband received his meal. 10 minutes later I received my meal, and in another 20 minutes my daughter received her meal, which was a SALAD! The waitress made all kinds of excuses but never apologized. She behaved as though we were an inconvenience to her. She could NOT multi task, nor could she speak clear enough to understand what the issue was with our order. She took our credit card to cash us out and did not bring it back. We had to ask for it. This was our first visit to this franchise and we will not be returning. Very disappointed 😞

Seated right away. Nice, new location with a ton of TVs all over the place. Looks like a flagship restaurant. The service was super slow. Getting our appetizer took over 30 minutes! At one point our waitress was hanging out at the front door chatting it up with other employees and I just wanted our check so we could go.

Very disappointed! We left this place unsatisfied!! The manager was also unprofessional to one of his waiters. Everything bothered him. He had no patience towards anyone. He passed right by us and didn’t even acknowledge us. My daughter was fussy as we waited for over 45 Minutes. I tried calling him for a refill, which I know he heard me and still didn’t bother to turn around. Management needs more training!! The problem is not the waitress or the cooks but MANAGEMENT! Have a talk with tonight’s manager.

The food was about what I expected, not amazing but almost worth the cost. However it took over 45 minutes for them to notice they were out of part of my order. Then overcharged me for the rest after adding things to my order I didn't want. When I pointed out the mistake the server said "well I just put them there." Finally to add a bit of salt to the experience we had not even received the check before the table was being cleaned and us being hurried out.