Baskin-robbins

We love the ice cream at Baskin Robbins, this was our second time at this particular location. Costumer service is ok, not bad, but could definitely be friendlier. As soon as we asked for a sampler the girl behind the counter rudely said: " no, we're not doing that". I get that people are trying to impose protective protocols, but there is a way to say it. Again, customer service is lacking. Unknown which ice cream to pick, we picked what we thought was right, and left the store a little disappointed. It turned out we didn't like the ice cream or price of it since the size of the scoop and cone were incredibly high. We will pick quality over quantity any time, but for the ice cream we got last night we we're not satisfied with either one.

I’m giving this location one star due to the level of service from the 3 teenage girls y’all have working there. I specifically went there because I received a FREE BIRTHDAY SCOOP. But apparently none of those girls know how to override the “family night” discount to honor the birthday scoop. so I paid for my FREE scoop. Maybe y’all should train you’re people better.

Tried to call several times, modem or fax tried to answer after the phone not having been answered. Someone answered, then hung up. Third time, someone answered, but couldn't finish asking a question without being interrupted by them, just wanted to check on an order, but it wasn't their problem. And they hung up on me again. Not a good way to run a business.

This is a nice location and the employees were kind even when it was busy. I want to highlight their non-dairy flavors for those who cannot eat the other ice cream. There were two flavors, a watermelon flavor and a daiquiri flavor. Both were good. Thought the watermelon was very sweet and the daiquiri was sour but when eaten together, there was a balance.