Domino's Pizza

This location hasn't picked up 7 phone calls, it's been over an hour since I've ordered, management is in critical condition if they cant update hours of operations. Using the dominoes website this location was the default for my delivery order. Its the morning now, I called this location and asked for the manager and Ivan said he was the manager. This threw me off since the website says Erika is the manager. Anyways I explain my situation and I'm told there is nothing he can do. Continues to tell me I have to file a complaint through corporate. I tried to have my order filled today, I still want pizza. Ivan made it clear he didn't want to investigate this matter even though I have the order number. He admitted that Erika is the "General Manager". Im really upset that they couldn't fill my order today and I have more time wasted trying to get my money back through corporate. I just want some pizza! I looked into getting a refund on the corporate account but information there kept referring back to calling the original store. Called the original store, Ivan answered clueless as ever. I explained the info on the corporate website and asked when Erika would be in. He said tomorrow and went to find out what time, then a woman answered who was much more informative and was able to complete my order and assured that I would be receiving a refund in a few days and to check up with my bank. On top of that she found a discount which lowered my bill by 20%. Yet the total without a tip ended up being almost 4 dollars more than the online order. I didn't catch your name lady but thank you for your help. Ivan can definitely learn something about phone etiquette and customer service from you. Just received my pizza and I'm very happy with the order. Took 12 hours, I have to do some foot work to get my first payment back, but there was an added discount and the pizza is delicious. My struggles happened because the app said the delivery closes within 5 minutes but if I completed my order before closing I would still get it. My advice for others is to call the location first and make sure they are open. The dominoes website and Google says closing is at 1 am but they closed at 11 pm.

I want to say how I had a really good experience ordering delivery yesterday from this location. I placed my order at lunch time. Got my food within 20 min. Super fast service and ease of ordering online. They must of been a little slower today based on other's reviews but my pizza was hot and just the way I ordered so I couldn't be happier with that part. The part I dislike is the delivery charge seems really unreasonable and from what the drive says they don't get the delivery fee so I wonder is this just a way to charge and extra $5 on top of the normal price???

This is the worst Dominos store in the area. Called the store several times and they pick up and hang up the phone. Tried calling from my other phone thinking it was my phone and no one ever picked up. How would you as the store owner appreciate loosing business because of this. This is unacceptable service. If management sees this, I hope to get a response.

They closed 2 hours early. I walked in and wanted to place a togo order. The front desk clerk said we are closed. I asked your sign says you still open. The clerk then said we are closing early tonight, bye now. After this was said I turned to leave. Hearing the workers laugh as I left. I will not return to this location.

We preordered our pizza for pick up at 6:15 and my wife and kids walked to the Dominoes to pick it up. They got there early and told them at the store. They waited about 20 minutes and at 6:15 inquired about our order which should have been ready. They were told that our order went to the bottom of the order list and wouldn’t be ready for another 20 minutes. My wife and kids walked home empty handed. I drove back to the store and the order was still not ready. As I waited, I was told again about the policy of changing the pick up time. I stated that my family should have been told up front that our order was going to the bottom of the list. I got no response. My pizza was finally ready at 6:43 and was handed to me. Nothing was said. I stated, “so, no apology? Nothing to make it right?” The manager replied; “I was about to ask if you wanted a soda.” I said “but you didn’t. I will complain to corporate. They will know about this.” And I walked out.

Domino, mofo! The Grand Opening of this Domino's location had a $5.99/2-topping large pizza deal, which I had to redeem. Ordering was a breeze, as I requested pepperoni & sausage, with garlic/parm sauce on thin crust. Once inside to pick-up my pie, the A/C was on blast, which was a lifesaver. It's been hot & humid. I'm as greasy as the bottom of the pizza ovens ;p The interior looked clean & everything seemed to run smoothly & efficiently. I had my pizza in my possession and ready to jet home, when to my dismay, I found out Domino's charges for parmesan & chili flakes. Que? Oh well, I guess it was inevitable. Regardless, my thin crust did not disappoint. A nice crispity crunch with a good amount of sausage & pepperoni, underneath having that very flavorful garlic/parmesan sauce. Parking is shared with It's a Grind & an Urgent Care, in the CVS/Ralph's shopping center. I don't eat take out pizza very often, but Domino's Pizza is one my fav's. The Grand Opening of this locations is another convenient option to pick up some hot & tempting pizzas when needed. Recommend!