Jersey Mike's Subs

It's Monday, May 9, 2022, and my wife and I just placed an order to go for our early dinner at this location. The young man that greeted us on the phone was extremely polite, professional, and detailed. You could tell he was genuinely interested in ensuring that every aspect of our order was correct and that he provided the highest level of customer service. At the store, there were 2 other ladies working with him that seemed just as eager to make great sandwiches. In today's age, this is unfortunately not necessarily a given anymore. My wife and I always love it when we see members of the next generation still demonstrating strong, positive, and productive, character traits! If you're in the mood for a fresh sandwich, I recommend stopping by this location. You may just be lucky enough to meet Jason. He is a tall, extremely polite, and hardworking, young man!

First time leaving a review on anything but i came to this location a week ago and ordered a #2 and #7. The number 2 was not made correctly so the manager told me to come back and they will remake it for me which would have made things right. I come in today and told this middle eastern guy who was cutting the bread what happened and he started questioning me as if I were lying to him. He was telling me well if you were here they couldn't have made it wrong.. as if I'm staring at them the whole time they are making my sandwich... OK buddy.. The conversation I had with the manager was amazing but that employee needs a refresher on customer service... Never coming back to this location again.

Jersey Mike's has always been my favorite sandwich shop. Not only because the offer gluten free bread, but also because they slice their meat and cheese fresh for every order. This location is a new shop that just opened today. The staff was friendly and helpful (ordering gluten free usually startles people a bit until they become familiar with it). The shop is small but they have tables inside and outside where you can see and eat. If you're on the go, I recommend downloading, ordering and paying by app so you can just pick up your order and go, plus you earn points toward a free sandwich. Overall, Jersey Mike's is a great chain and this shop is no exception.

I love their subs but this specific store on Artesia ruined it for me. Most of their employees are friendly but they have this girl that looks so grumpy every time. I used to go there every weekend until I requested my giant sub to be cut in 4 pieces and she looked at me rolled her eyes and told the other employee tell her I will do it only this time. I asked her what is the problem cutting it in 4 and she ignored and walked way leaving my sub on the counter unfinished. Not going back to that store