Viva Chicken - Waverly

Always fresh, super healthy and delicious food. Tacu bowl is highly recommended. Lila ( not sure of spelling) took my order today. Friendly fast service. She made sure I got my reward points. Also Lila explained they have gift cards for 50 dollars and then give you 10 dollars credit to use in January and February 2024. I purchased two 50 dollar cards today and got 20 dollar credit on my account. Great gift deal.

I went to Viva and had a great experience. I would like to highlight a worker Michelle, who made sure I had the best experience at viva. She made sure my order got out quickly and efficiently. She had the best customer service that I have ever had experienced in a restaurant. She should definitely get a promotion or something like that.

I recently enjoyed a fantastic meal at Viva Chicken, and I couldn't be happier with my experience. The half Pollo a la Brasa was perfectly seasoned and cooked to perfection – tender on the inside with a crispy skin that had just the right amount of smokiness. The ambiance was warm and inviting, and the service was impeccable. Viva Chicken truly knows how to deliver a memorable dining experience.

Had a little hiccup during my visit to Viva Chicken and I wasn't sure how it would be resolved. Michelle not only acknowledged the issue but also took immediate action to fix it. Her problem-solving skills and customer service were top-notch. The way she turned a potential frustration into a positive experience is a testament to her dedication and professionalism. Her attention to detail is phenomenal; she goes the extra mile to make sure every customer feels not just satisfied, but genuinely delighted. It's clear that she loves what she does, and that passion radiates in her exceptional service. Kudos to Michelle for making each visit to Viva Chicken an absolute delight!

Today I was craving some chicken so I thought I would stop by Viva. I was immediately greeted by a server named Michelle, who took my order. I am a slightly picky eater and she was able to modify my order to my liking and was super duper kind and patient to me. Even though it was a busy day, Michelle got my order to me quickly and efficiently. Wow. Let me tell you that that chicken slapped. The green sauce was amazingly delicious and the chicken was very tender. I also loved the Yuca fries that Michelle recommended and it will now be apart of my normal order. This has been the best experience I’ve had at Viva yet, thanks to both Michelle and the delicious food I got to grub on. I highly recommend this location and viva! Wow.

The food was phenomenal. And the service was great. My server was Morgan Joff and she was just cheery and friendly the entire time. I ordered the friend rice and chicken with a large bowl of fries. I would definitely recommend people coming to this establishment. Thank you for the great food and great service!!!

I went to viva a couple of days ago to get some chicken soup for my mom that was getting surgery done due to her cancer and a young lady named Roslyn greeted me with such a big smile and such a warm welcome . She was so polite and so patient with me while I was trying to understand the menu . Roslyn even wished my mom a speedy recovery and that absolutely warmed my heart up! I absolutely love the customer service I received at viva, definitely made me long time customer after that day! If you are looking for an amazing customer service & food viva is the place to go!!

This place is the spot! Food is great atmosphere is great I love coming here to eat. Every time I come, I seem to always get help from Roslyn and she is always so delightful and happy she gave me great service, and my food was nice and hot, she has great customer service. I will be returning because of her great service.