K&a Bagel Cafe

Do not recommend. I saw the high rating and thought I'd give it a try. We order 2 bacon, eggs and cheese on everything bagels, a hash brown and bagel with cream cheese for my son. They gave us a burnt hash brown that was still completely frozen. We brought it to their attention then continued to try to cook the same burnt hash brown and gi e it back to us. The bagels were basic and after I saw how they handled the hash brown makes the rest of the food questionable. The veggie cream was terrible. I get their family run but I also have a family and what was served is unacceptable.

Every so often, I try and give this place a try. And every so often, I'm reminded I shouldn't have wasted my time trying. Whether it's the "we can't answer the phone" voicemail or the non-existence of an online ordering system, this is the only place that forces you to drive there just to order food. And then (if you're lucky) there won't be a million other people waiting there for their food to be ready because they were in the same situation as you. It's a shame because the bagels are so great, but it's egregious that you can't at least place an order ahead of time. I understand that this is a small business and they may be short of staff, but so is everywhere else. If you're too busy to answer the phone, then have an online ordering system. If you can't have an online ordering system, then answer the phone and ask to place the customer on a brief hold. I wouldn't be writing this review if this hasn't consistently been my experience when trying to support this business.