Longhorn Steakhouse

We were a party of 9. We called to check the wait time before heading to the restaurant. We were told there was a 45 minute wait. We asked to hold a table and arrived about 10 minutes before the 45 minutes was up. Maybe it was the fact that we were 4 adults and 5 children, but we were refused seating for the first 20 minutes. They kept saying they didn't have enough staff to handle our party. All the while seating other parties of 2-6 people. After 20 minutes, they said the wait was now 45 minutes to an hour. I then pretended to go live on Social media, exposing the manager and hostess. Surprisingly, 2 minutes later, they came up behind me and said they'd have a table for us in 10 minutes. As we waited 10 minutes out, 2 couples leaving the restaurant stopped and mentioned that they noticed the "mistreatment" we had received. We were seated and tried to enjoy our meals aside from the poor welcome and near denial of service. I would NOT recommend this restaurant for professional service, however, the food was decent. Plates were rather plain....

Easter Sunday lunch. 12oz ribeye medium rare. As you can see from the cut, it was exactly the way I wanted. Absolutely juicy and tender. Not chewy at all but just melted with every bite. The only complaint I have was the baked potato was slightly undercooked but everything else was great. My family enjoyed their dishes too. Excellent food and service at the Cherry Hill location. 4 1/2 🌟

Excellent, great value and wonderful service. Stopped in for lunch by my lonesome and was happy I did. I started with a very generous portion of loaded potato soup, really good. They also brought out a loaf of bread with butter, was a huge portion, served warm and really very good. I got the Maverick Ribeye Sandwich which was served on toasted bread with swiss cheese and onions. It was really excellent!! The french fries were super tasty with just the right amount of seasoning. The interior of the restaurant was really big and they also had a smallish bar. I know the restaurant is part of a chain but I was pleasantly surprised! Definitely will be back, this time with a date!

Visited this place to celebrate a birthday and the experience left a bitter taste in our mouths. When we got the bill we noticed a 'scan to pay' feature so we scanned to our phone and paid. On leaving I was aggressively accosted by our server who demanded 'you gotta pay' , and 'you need to leave a card or something' all in full view of everyone. The server did not ask if we already paid, or even check to see if this could be a misunderstanding. It was so embarrassing. We were shocked. And there was no apology when I explained that we used the scan to pay feature. Why offer a feature if none of your staff knows about it? Or at least teach then how to clarify if the person sauntering out has paid vs is trying to run without paying. We won't return of course.

My dinning experience was delightful. My party consisted of six people and we waited about 10 minutes before being seated. The seating and table arrangement went smoothly. Our waitress arrived timely, our orders were taken with patience and accuracy. The food was just absolutly great: hot, abundant dripping with flavor. The staff and tasteful food allowed for us to enjoy our gathering and dine in comfort. I truly enjoyed the Longhorn of Cherry Hill. I will recommend and I will be back. Thanks for a memorable dinning experience.

Ive been to a few longhorns and the food never disappoints. Usually it's the service that is lacking. Luckily this wasn't the case here. Our waitress was smiley and personal. She recommended a margarita for me and it was awesome. The restaurant's atmosphere was lively and warm. All of our food came out with excellent timing. I will definitely return to this location if I'm craving a big ole steak.