United Polaris Lounge

Such a great lounge with nice and healthy food options. Great friendly and professional staff. This young man from Ecuador (I don’t recall his name) is amazing behind the bar! He offered me a tailored cocktail with the cutest print. I’ve traveled to a lot of places, and I’ve often been quite disappointed by some lounges. This one is beyond expectations. Nice and clean. The atmosphere is relaxing too. I’m looking forward to stopping over here soon. Please please please, congratulate the employees for doing a great job! They are excellent

It really is as good as you think it is! I had never been before and came December of 2023 for an evening departure flight. The lounge was busy but I still managed to find a seat and didn't have to wait more than a few seconds at the bar. If you have never considered Polaris before, I would highly recommend it!

This is by far the best lounge at O’hare, if you’re flying international business class and if you are a Star Alliance Gold card holder. The opening hours were better before the pandemic - now the nice restaurant closes at 7pm and the entire lounge closes at 9pm. That is a real pity as many flights depart much later than that, and this is the reason we only award four stars. The food in the nice restaurant is very tasty and free of charge (but we always tip generously), and the same goes for the full bar, which serves craft beer, lagers, wine (quite good ones), as well as cocktails and whisky (we tip as generously here). There is a casual buffet which is nothing special - more like an emergency option when the restaurant is full or closed. There is an abundance of seating options, and it is possible to get some privacy for work or a couch for a group. There is a large number of private bathrooms which are really convenient if you need to change and freshen up before a long flight. The staff is friendly, even if the overall experience was better before the pandemic. It seems the staff might need some additional training in some instances. Nonetheless this is a great place to relax or get some work done before a long flight.

Really nice lounge, was there in the morning so was quiet. the reception staff were really nice and helpful with my questions, everyone else had smiles on, full breakfast available, I opted for an everything bagel with turkey cheese and bacon fresh fruit and of course some Lanson Champers....everything you need

A good option for international premium cabin passengers. The dining room here is much smaller than at other Polaris lounge locations (e.g., IAD, EWR) and consequently gets busy; frequent waitlist scenarios. Robust food offerings taking wholesale restaurant food distributor supplied ingredients to the max. Offerings overlap with self-serve area. Service has improved.