Infields

I like this restaurant and their food, especially the Reuben sandwich. However, my lunch experience today was awful because I lost a good 45 minutes of my lunch time waiting for my order, their Fish & Chips that I wanted to try for the first time. At first, the server was quick to serve me my drink, and that's about it. I did not see her again until about 40 minutes later, and asked me AGAIN about my order. I asked her how much longer would I wait until the food was served and she said about 7 minutes. She apologized and told me I would be charged half the price. Compounding my annoyance and inconvenience, the food did not taste good, perhaps because it was cooked hastily? I wished I had ordered Reuben instead. I barely ate the food, and then, my lunch hour was over. I tipped the girl a dollar for the effort. Infields, what happened to the quality of your service?

Food quality and selection has gone down so much over the years, I'll never go back. A group of us have come here every year for the last 5 years before an event at the Harris theater, because of the underground walkway. This is definitely our last year, and we would have walked out if we had the time. They no longer offer anything more than a few burgers, sad wings, and 3 types of fries. Gone are our favorite dishes like the grilled cheese on cinnamon bread, the lobster bisque soup, nachos, and the Asian chicken salad. There is 1 vegan burger choice, but they don't actually tell you what is in it. There are really no gluten free choices, my friend had to get a burger on GF bread (no GF buns even though they only have potato buns otherwise) and a side salad because that was literally the only way she could eat anything. Their menu online is not what they actually offer! Also, we were not offered the happy hour specials of other reviews even though we came at 530 on a Monday. Im pretty sure there is only 1 cook now as our food took awhile and then my side of sweet potato fries came 10 minutes later and I didn't have any time to eat them yet still got charged for them. Overall, very disappointing. Waiter was nice, but we will never be back.