Jersey Mike's Subs

Placed an order on the app at 12:50pm. It's currently 2:05 and the order hasn't even been picked up yet and estimated delivery time continuously gets pushed out. Tried to call the store, goes straight to voicemail every time. No way to get in touch with anyone to cancel. Absolutely terrible and will never order from here again.

Jersey Mike's never has failed me since they came to Chicago.Long Ago. I love the fact that the subs come in 3 sizes . Their success also comes due to the great staff they seem to attract. The food is always high quality and doing the toppings "Mike's Way" gets you a great amount of vegetables .I think they make the best subs of any chain in Chicago and some independents as well. Happy eating at Mike's !!

The customer service was horrible. I ordered online like I usually do at least once a week. On the app it says go in look for your name at the counter pick up my order contactless. When I walked into the establishment, no customers waiting, no orders on the counter but mines. I look at the bag confirm its mines begins to walk towards the door. A black young man with one eye said put that back miss! I said this my on line order. He shouted you don't just come in here and grab an order. I said the app said contactless, I confirmed it was my order. I told him my name, the amount and what was in the bag. At this point another young white girl says don't worry about it to the young man. She then looked at me and said don't order from here no more. I said I can order from here If I want to. I was dressed in business attire. If they would have said can you confirm your order I would have had no problem. Both need customer service training they make your location look bad. Another young man was in the back he just shook his head because it was very rude and disrespectful.