Potbelly Sandwich Shop

I just had lunch at a place nearby and stop by just to get a drink. John, behind the counter was so nice to comp me a drink you now have a loyal customer for life. I think your food is always consistently good and now I will be coming back to this particular location due to the kindness an expert representation of John

Traditional sandwich shop. Standard dining fair, clean and well maintained interior, but what pushes this establishment into 5 star service is the antics of one Robert. This kind individual plays the straight man to the comedy stylings of the local law enforcement. His smile and personality could fill a room. I plan on visiting again just to sample the chicken club, a few laughs, and stories about Robert's bowling teammates Moses, Lazarus, and Ruth. Pro Tip. Robert is hard of hearing he like it when you shout at him.

Came in today April 19th with my two young sons and my parents. The line was long but they got us through quick. Everyone we spoke to was friendly and efficient. The food was good per usual. I love Potbellys every time but what set this visit apart is my son had an absolute meltdown tantrum as soon as we sat down. Once he calmed down and our meal was done an older black man approached us I didn't get his name but he joked around with us and my son and then offered to take him up to pick out a free cookie. It was just above expectation service and I really appreciated the gesture it was so thoughtful!

This is such a cute little food chain I had never tried before. Really good sandwiches, the staff were friendly enough, and the sugar cookies and their milkshakes are pretty heck'n good too. I've been here several times and every time it's quick and efficient. I would like to see menu additions like BBQ sauce or other fun things, it is a pretty basic menu like your every other sandwich place.

First time trying Potbelly in Ohio and this was a great meal! My gf got the new Gyro flat and mac&cheese which she loved. I got the Pizza Melt and some broccoli cheddar soup, everything was very good. The cookie I got was huge and the perfect dessert after our meal. We'll definitely be back to try other stuff because there's a good amount of options!