Taco Bell

I, like many other customers, had been avoiding Taco Bell, due to their adoption of mandatory use of their Artificial Intelligence order tablets in the store, since many of us customers prefer face to face interactions in making our orders, especially since we may want certain items added or deleted, and generally like a human to human relationship. When I entered my local Taco Bell on Beechmont Avenue in Cincinnati, I was pleased when team mates Hayli and Taylor greeted me and ask what I would like to order. They updated me on some menu changes, made a few suggestions, and promptly and accurately placed my order. The smiled and asked how my day was going and I asked them the same. I was dining in, and quickly my order was prepared and I sat down and enjoyed a comfortable meal in clean, well decorated surroundings. I love Taco Bell hard shell Tacos DeLuxe and enjoyed the range of sauces, too! I think Taco Bell at the corporate level need to survey customers to see if they prefer ordering from a tablet, or from a real associate. The team members were experienced, and helped one another out, whenever some was in need. I will be returning to my Taco Bell!

I had bad experience with the Amelia location and the employees were very rude to me and hung up on me. I called this location to see if there was anything they could do, the manager went above and beyond to make it right for me!!! All the employees parents at the Amelia location and get their cheeks clapped behind the Wendy’s for $20

Finally they have staff and can stay open late!!! Late night munchie routine can resume. And they have some pretty solid customer service and have been cranking out orders quite quickly lately. There have been other times when I would have given it a one star, but now I can honestly say this is a much improved Business I’m happy to support weekly and recommend. Anything that’s ever been messed up with our order has always been fixed with an apology and over and above order correction.