Waffle House

I order a T-bone steak with my hash browns suppose to have chili cheese and onions on it. I was given this. Calling them to let them know, now they are not picking up the phone after calling four times. I’m very disappointed. Please check your orders people. I didn’t cause as soon as I said my name, she new who I was and supposedly knew that was my food with the friendly attitude. My mistake. Now I’m driving back in the rain to get my correct order. UPDATE!! Got the correct order now! Thank you!

There is something comforting in sitting at the counter in a Waffle House, sipping coffee and enjoying your favorite breakfast. Friendly, efficient, affordable service consistently brings me back. No pretense. No gimmicks. What you see is what you get. I've never been disappointed by a trip to Waffle House.

Went in around 8am on weekday. Staff greeted us and we seated ourselves. Hostess delivered our silverware and took our drink order right away. We immediately noticed the air conditioning was going and it was very cold. We had dressed for a warm day and had left our jackets in the car. Our server took our order right away. Was going back to car for jackets when our server brought everthing except the waffles, bacon and sausage. Those followed about 3 minutes later. Everything was hot and tasty. Only complaint was the waffle was overcooked and hard. (I noticed that while we were waiting for our order the cook had opened the waffle maker and was trying to pry off the top and bottom of the waffle without tearing it. Once he got it off he patted it down onto the other part of the waffle. He had gloves on otherwise we would have refused them. As we left I noticed other customer's waffles were also hard and overcooked. We have been to several of the Waffle Houses in the area and have not been served one like this. Must of had an issue with the waffle maker.

First time ever going to a waffle House this one just happened to be in Kentucky which I was doubly blessed and able to do with my niece Carissa it was absolutely freezing inside there was no heat on the floor behind the counter was flooded the waitress state to take our order although she was off work I believe. I was surprised that the food portions were so small although the food tasted good we didn't get any photos we had scrambled eggs hash browns white toast and a waffle of course nothing to write home about nothing exciting at all.

Tried to call a to-go order in. A female worker picked up 3 different times but never said anything, all I could hear was a conversation she was having about her cooks. She then said “oh I’m not answering because they keep letting it ring once and hanging up.” After that, it would just ring until the automated message picks up. It sounds like someone should be educated how to use the phone because she, indeed, was answering. Awesome customer service 😒

Cooks do not care, And go sit in their cars while wait staff attempt to correct orders and push food out to customers who have payed, The food sits in the cold for over 10+ minutes and doesn’t all come out at the same time. I would not recommend this Waffle House to anyone and will continue to go to different locations. Wait staff after being fired still provide professional experience and made sure that the orders they took came out before leaving, Ownership should begin to hire and train new staff.