Mcdonalds

So polite, kind and actually CARING. Like I know I’m talking about McDonald’s but I have had HORRIBLE experiences all around Clarksville. But this one was amazing. The man working the drive through voice was amazing and the young boy working the second window was just so sweet, kind and adorable. I am definitely going to go out of my way just to come to THIS McDonald’s.

Did the drive thru just after 8am and wasn't too busy. Got thru the line fairly quickly and the woman taking my order was knowledgeable and friendly. Received my order quickly and correctly. The young man was polite while giving me my breakfast. I don't remember the chicken biscuit being that big. I wondered if it wasn't the one for the sandwich? Highly pleased 😀!

The only reason I gave 2 stars, is during weekday mornings this place is on point! Amazingly fast and very friendly staff. However, at night and on the weekends, don't go near this place. It's the total opposite. I will give the staff this. They were friendly. But it's unheard of to wait almost a half hour in line. I was told they were understaffed, but still, a half an hour??? And where's my straw??

They were really nice and everything… but I did a mobile pickup order.. They wouldn’t let me choose to pick it up by curbside because they said it was closed.. but it let me select to pick it up in the store.. but when I went to go in a get it… it was locked… so they need to update their apps and selections.. but to and to that I asked him to check if there was a straw was in the bad.. he kept saying that it was in the bad so I told my Lyft driver to go .. he drops me off at work… no straw in the bag and messly wrapped sandwiches.. so how can I drink my drink…? Very disappointed..

I rarely write reviews especially bad ones. However, after a few visits to this McDonald's and my interaction with the manager, I realize they have a bad management problem and totally no sense of customer service. The manager laughed at me when I told her they needed to take some lessons from Chic Fil A.

we came here about 20 minutes ago, we’re told to pull up into a parking spot to wait. We had 3 different employees approach us with the wrong meal. they were really confused and mixed up. we finally got ours and the drinks were two sprites that were literally just carbonated water. we asked to replace them and the employee said she didn’t know what to tell us because all their “stuff was broken” they knowingly gave us drinks that weren’t flavored and refused to do anything about the fact that we paid for them and couldn’t get them replaced. rude careless employees