Domino's Pizza

So...My pizza was over 20 minutes late I got attitude from the guy at the counter saying they only have one stove like that's my problem... my extra sauce pizza was dry with barely any toppings, also my dessert was burnt, oh and there was enough marinera for like half an order parmesan bites for people who like tomato sauce, what an experience... I went a made some Ramen for dinner... what a fail Domino's!

Can’t recommend b/c I couldn’t get the pizzas I ordered. Pizza tracker said it was ready, went in, girl at register was clearly frustrated and not having a great night. When I gave my name, so only said “pizzas are all mixed up” and told me two of my pizzas were ready but not the plain cheese pizza. I stood there for over 15 minutes waiting in a medium cheese pizza watching several come out and just sit in boxes. A very kind young man came out from the back and asked my name again and attempted to look for the last cheese pizza I needed, but wasn’t there. I finally just asked for a refund, as this blonde girl seemed so frazzled and I didn’t want to wait any longer. That clearly made her more upset and when another guy told her to give me the two pizzas that were completed, she literally gasped and second guessed that decision as I had asked for a refund. Honestly, I didn’t want to deal with her any longer so I did in fact tell her it was fine, I just wanted a refund and not trying to get free food. I left empty handed and just hope I get my money refunded as I paid through the app. Not a great experience with that one girl. Communication was the key here, even if she was overwhelmed.

UDATE: I gave this place a second shot. And in all fairness, the pizza quality has improved. However, the fact that they still charge a delivery fee (and that fee DOES NOT reach the driver) --still doesn't set well with me. Therefore, I normally choose to pick up our order on the way home. I have no issue paying a delivery fee but I'd feel better about it if i knew those funds went toward the drivers compensation. Im upgrading my review to 3 stars for pizza quality. Original Review: UDELIVERY FEE DOES NOT GO DRIVER?? SERIOUSLY??? I have no issue paying a $3.50 delivery fee. BUT be aware that fee does NOT go to the driver!. It's just a frivolous charge that they tack onto your order. -- In all fairness, the service is fairly good here overall, but they can be skimpy on the toppings --even when you pay extra for it. Most likely wont continue to buy from this location if they continue to charge a delivery fee. It may seem trivial to some but that $3.50 can help those delivery personnel buy fuel. Its just not necessary --it adds to the cost, and feels somewhat misleading, and makes it awkward to know how much to tip thedriver.

BEWARE!!!! When completing carside delivery between the hours 4 - 9p. The advertisement states: Domino's Carside Delivery® 2-Minute Guarantee is simple: order Domino's Carside Delivery online, check in when you arrive, and as soon as your order is ready, a Domino's team member will head to your car in less than two minutes or your next pizza is free. Domino’s stopped my timer at 19 seconds/5:05:15p. However, an employee did not arrive with my meal until 5:06p. That is dishonest and unethical. I took a screenshot of the time being stopped and employee arriving with my food. I am very aware employment is challenging everywhere. Follow the promotion, staff heavy during promotion hours or pay extra attention during the promotion hours. Don’t try to cheat hardworking people out of a free meal they are rightfully due. UNETHICAL AND DISHONEST! Future customers, please pay attention! If I had a simple I’m sorry when food was brought to me, I would’ve been good. Now it’s principal! Not to mention the pizza looked horrible and didn’t even look like and XL!