Ledo Pizza & Pasta

Food is great - always hot, fresh and of high quality. And it’s obvious that the employees are empowered to provide great customer service. We ordered a bunch of food for my sons birthday party. When I showed up they had had a mix-up and got a late start on our food. The person working came around the counter to tell me and apologize, offered me a free dessert (meanwhile it was only a 10 minute delay - not a big deal at all). I assumed she was the owner or manager but she wasn’t. Always a great sign when even your non-management staff goes out of their way to provide a great customer experience. Well done!

I'm sad to say that I've given up on this location. I keep ordering from here because ONE it's my local Ledo's. But unfortunately they can not for the life of them get an order right. I stopped by today to pick up my free pizza because they didn't get my order right from a few weeks ago. You would think they would redeem themselves and get it right. Nope. Large Pepperoni with a quarter mushroom and LIGHT SAUCE. I don't think my order was complicated? The sauce was practically bulging out from each corner meanwhile a gentleman there tried to convince me that it was "light sauce". I would hate to see what "regular" sauce would look like.

I've tried others Ledo's in the area and they're all great! But our three experiences with the Clarksville one was that either the pizza was totally burnt on the edges, the middle was soggy and fell apart, or the service was quite curt. It's sort of hit or miss. For a consistent experience, it's actually worth driving just a bit and going to Columbia or Fulton.