Dunkin'

Recently I visited this location and after receiving an iced beverage that was less than full, recived a free "AGT Tumbler". The manager was tending to the floors when I brought the drink from the pickup counter to the cashiers counter to verify if this was how their drinks were to be served. He apologized and while he corrected my drink, I wanted to purchase the Dunkin AGT Tumbler, he insisted I take it at no charge. The overall experience, from the views, to the location, and to the manager who helped me, was great. My complaint/concern: more training or observation of the staff.

This DD is pretty good. There's always a long line in the morning because of the university students. The food and drinks are made fresh but there is a long wait time when there are a ton of people here. The staff are usually pretty nice and friendly but you do have a few people who work there who don't have the best attitude. Orders are yelled out and placed on the counter with slips under them so it says what is ordered on it. It can be confusing at times when some people have the same orders though.