Arby's

The food was pretty good. Hot fried and sandwhiches, but the customer service was horrible. Employees were just standing around talking when we came in and they seemed in no hurry to help us. Then around the time we were done eating we ordered some food to take home to the kids. After about 10+ minutes we went to go see if the food was done yet and it was sitting done in the dryer, and the employees were standing around talking again. And some older couple had come in and was just waiting at the counter to be helped. Sheesh, I guess that's what you get from the "participation award" generation...

Today, I ordered wings and fries, fish sandwich, and a mint shake. Needless I almost got all my order. I noticed the fries was not in the bag, so I went back and told the young lady that I did not get the fries, she proceeded to say did you ask for it and I said yes, she dud honor the order. I was disappointed that you must ask for the fries, the sign inside says wings and fries. She made me feel like I was wrong asking for them. I do not know if I will be back?

If I could leave Zero stars and still rate and comment I would. May 29th @3:59pm I placed my order for 2 Orange Cream shakes, 1 medium and 1 small. The team members were playing around and talking instead of making the shakes. It apparently takes 3 to 4 people to stock the shake station as well. 1 guy kept putting his drink where the hot food comes out of the kitchen. Very unprofessional, lack of customer service, and over all not a place to go. By the way from the time I paid to the time I got my 2 shakes 8 minutes already passed.

My husband waited in line for more than 10 minuets waiting to try to get me food and no one answered. After I called twice someone picked up the phone but didn't answer. He comes back with my food and the food isn't even right. It really seems like employees are being lazy, slacking off and not paying attention. Now to be fair after my husband had to call to tell them what happened they are fixing the problem but it severely seems like a lack of professionalism that needs fixed.

went to this establishment tonight and there was a man and he didn't even greet us which is the first thing that threw me off. While we were waiting to order I saw a lady come out from the back she had regular clothes . when we got our drinks i grabbed some dr. pepper and it was just carbon. i took it up front so they canget it from there and his response was " its the same here". well they should of put an out of order signs on the drink. this was very unprofessional and we felt like we were not wanted there.there were no apologies at all and the ataff was downright rude. i will never eat here again.