Mcalister's Deli

The option to be able to order “table side” on the app was definitely nice and convenient. The food was brought to the table and the staff comes around to periodically check on you. The atmosphere is pleasant and the staff is nice. The food was fresh, hot and tasty. I only gave them 4 stars instead of 5 because it took a while to get my food and they made it wrong, so I had to wait while they remade it. Otherwise, it was a great experience.

We have loved this location for 7 years when we first moved here. Over the last six months there has been a significant decrease in the quality of not only the food, but also by the staff that works there. Tonight was no different: the environment when i walked in to get our to go order was tangible uncomfortable, the staff was yelling at each other behind the desk, it was very short staffed, and then when i got home realized that the three kids meals i had ordered did not have the cookies or applesauce they were supposed to have, the garden salad i ordered was supposed to have honey mustard (not ranch which was packed), and then the taco salad we ordered had no chips with it and was served with the avocados pictured below. I’m sad. My kids love mcalisters and so did we, but this has been increasingly getting worse, and truthfully i don’t think we will be back.

I ordered through Google Maps with Chow something and man, was it the easiest thing in the world. I walked right in and to the right was a shelf with all takeout orders. I found mine and picked it up, still hot and fresh. The staff were on top of their game. They were quick and efficient and I didn't have to wait. The restaurant was very clean which I'm always very appreciative of. McAlister's is one of my favorite spots and their club cannot be beat!