Zaxby's

Everything is perfect, prices could be more competitive but this is fast-casual service style so you pay extra for the quality and service. Great for sauce and flavor lovers, and you're gonna pay that 25¢ for the extra sauce, or you ain't getting it. Dine in for the best experience. ~$30 for 3 people.

Giving this place 3 stars based solely on their customer service and competence when it comes to handling guest situations. I ordered a 30 piece boneless wings family meal, with 3 bbq sauces, 4 younger torch, and 4 sweet and spicy sauces. Then when I got to the window and paid, I asked to add 4 more sweet and spicy sauces and gave the girl at the window another dollar bill for the sauces. Well I waited about 23 minutes for my food. Was fresh, but I was missing 4 sweet and spicy sauces. Told the guy that was running food this, and he ran back in to get them for me. A minute or so later comes back out and says they gave me my sauces. I told him they forgot 4 more sweet and spicy sauces. Then he runs back inside, comes back out a minute later telling me the back said they put my 8 sweet and spicy in the bag. Long story short I had to go in and demand my 4 other sauces or my dollar back. It was ridiculous!!!

If I could give 0 stars, I would. I placed a $150 order yesterday for my company to be ready for today at 11:30am. My coworker just went to pick it up and they said they have no record of an order being placed. We gave the order #, the name on the order, and the location is this location on Copperfield, and they again said they have no record. We paid online. This is the second large order I have placed with this specific Zaxbys. We will not be using them again. The management is extremely poor. They did not offer to make the order for us.

The staff is very friendly. However disappointed that they discontinued the southwest salad. The chicken on my wife's salad was burnt. I ordered chicken tenders and they tasted like they were cooked in burnt oil. Not tasty at all. I couldn't eat eat. I eat my fries. But the overall quality isn't good at all. Instead of complaining and causing a scene, we threw it away and left. I don't think we will be back. I have had better quality chicken in other restaurants.