Zaza Fine Salad & Wood Oven Pizza Co.

Had the lunch combo.. house salad and a cup of soup. This salad was so good. Fresh fruit (strawberries and blueberries)from local people.. baby spring mix on lettuce and a slightly sweet vinaigrette. The final touch and my favorite.. toasted pecans. The house soup of day was a creamy flavorful tomato with bits of carrot. Croutons on top.

There food is so good but when ordering today I was given a lot of attitude by the guy taking my order. They were very busy so I get why they would be stressed out but there is no reason to act like that. They had yelled that pizza was and hour wait, I went up to the register and asked to order a sandwich and was confused when I got told that it would also be and hour wait. In a very rude way I got told that the lady had just yelled that, when in reality she had just yelled pizza was an hour and I was ordering a sandwich. We preceded to leave and go to purple cow across the street who had much better customer service.

Incredibly unwelcoming service at about 4:53-5:00 pm. Stood at the salad bar for probably more than five minutes, only feet away from employees who nearly completely ignored us with no greeting or polite statement that we would eventually be helped, while they feverishly worked on preparing other orders (presumably call-ins). A couple other employees walked by - also not greeting or acknowledging us. We finally walked out and no one seemed concerned. Weird twilight zone like experience.

Super bummed about today’s Mothers’ Day lunch. Maybe Zaza’s were just understaffed for one of the most popular eating at a restaurant days on the calendar? As the mom whose family was trying to do something nice for me, it was a little depressing. We had to clean off the only empty table to have a place to sit. Plates we were told to go to the bar to get ourselves were still kind of dirty. The disposable forks and knives were flimsy plastic not up to the task of cutting through pizza, which is notable because the pizza was not sturdy enough to pick up and eat. The pizzas took a quite a while and when they arrived were very undercooked and mushy in the middle but overdone around the edges. The food looked like it might have tasted good if it was cooked well, except some of the olives on one pizza did have seeds.There were things can’t be helped like the holiday crowd noise (though the loud music did compound the chaos) and the olive seeds and the lack of noticeable avocado in a salad that was supposed to feature it. I did not realize Zaza’s isn’t a table-waiter service restaurant or even fast casual like US Pizza but more like an expensive Taco Bueno for pizzas, but that’s a lesson learned. It might help them in the future if they gave a wait time when it’s busy so folks could decide if they’d rather try back later rather than risk spending way too much money and ending up with a similar negative experience. I’ll not likely be going to Zaza’s again.