Marco's Pizza

I gave this place a great review a few years ago but am changing it because service has gone downhill. The last couple of times I went, I ordered curbside pick up. After I checked in on the app, I didn't get my pizza for 10 min after it was done and that was only after I called the store to let them know I was still waiting. It was cold, but I took it anyways. The 2nd time this happened, it was 20 min after it was done, I had to call 3 times before anyone picked up and the pizza was once again ice cold and had to wait another 20 min for them to remake my order. Not one time during these experiences was I even offered an apology.

I love this place! The pizza is always top quality and the staff are always nice. They may be a little pricier than other places but they are also way better tasting. Also they never center load all the toppings so you never have to worry about all the cheese sliding off as soon as you pick up a slice. They make their pizzas perfect every time and have a better selection of toppings than most places. I hate seeing some of these bad reviews its like people have never seen a pizza place before yes there is no gloves in pizza prep its going into an oven the germs get cooked off and once its done baking its not touched by hands again. There is no hairnets because they wear hats and there is no masks cuz you live in arkansas get over it this place out performs every other pizza place in town. Thanks for keeping up the great work guys!

I gave it this low rating because while they made my pizza the cook was wiping his head with his hand and had no gloves on. I sent their main office all the details and never head nothing back. The chances of someone getting sick here is very high. Don’t want to even go go even if it’s free. Threw it out

I used to love this place. Still tastes great, but avoid their marketing schemes. I got an email offering a special deal, that did not exclude delivery service. So I used it and ordered a pizza online for delivery. Somehow the order changed "to pickup" and sat on the shelf for 45 minutes before I figured out something was wrong. When I tried to change it to delivery and get a fresh pizza they added 40% to the charge and could not/would not honor the original price. So why does their HQ offer specials that the franchise holders can't afford to honor? In other words, the food is good, but expect to pay full price, no matter what. Update: I was in no position to be able to pick up the pizza so I had asked them to cancel the order. They never did. So I ate a $19.90 charge and got no pizza. I tried the link the manager offered below, but rather than respond to my complaint, it just signed me up for more email specials! Lovely.

Last time I ever buy pizza here even though it taste great chewing on a hair makes it terrible. I went in to pick up pizza and watch the line of prep and thought the prep cooks are very ignorant about hygiene... Or, maybe they just don't care about what gets in their pizza.. no gloves, no hair nets, coughing, wiping sweat and touching mouth.