Newk's Eatery

Update June 2021: Was 5/5 now 3/5. Ordered and walked in 1 minute after the time the email said the order would be ready. They weren't done and there was 1 customer sitting at the tables and nobody else in the store besides the employees. The tables were unused. They had literally 1 customer. Not a huge deal, but then I find out the tortilla soup had 1 piece of chicken about half an inch long and nothing else. It had barely any veggies and the tortilla strips were complete mush because of the heat of the soup. The soup being hot was a good thing, though. Then, they messed up the sandwich. I had them remove one of the condiments and add another similar one but they only removed the condiment, without adding the other one. They also didn't add the other ingredient I ordered to the sandwich. The employees were just fooling around. Maybe they would get the order right and on time if they would pay attention while they have orders instead of fooling around. Didn't seem like a lot of sandwich (quantity) for the price but the flavors are amazing. Very quality ingredients. It's like if you were to choose quality, expensive ingredients and make it at home. You could taste the flavors of each ingredient individually. The bread was also very good and the sandwich was warm with toasted bread. I actually prefer both of those and both were a surprise. They don't mention this on the site/app. I think they should mention that as well as the size of sandwiches. If I don't want a side with it maybe I should get a little money off? The ratio of quality to quantity to price is perfect. The cake seemed like a lot of cake for the money and was very sweet. I'm not big on very sweet things but I think most people would love it. Employee was real cool. Way better than Jersey Mike's. Skip them and come here.

I ordered online for curbside the crawfish pepper-jack soup paired with half a chicken bacon club sandwich and a full southwest shrimp Caesar sandwich with baked lays chips. The meal was wonderful—very tasty, great quality and temperature. The staff was courteous, had good eye contact and extremely service oriented. Would definitely go back.

The quality of the bread was bad. You could tell the wheat baguette was previously frozen, which I don't mind, but mine I had could reflect the second rate quality. The presentation of the meals on a pizza pan with a 12x12 paper logo liner on top devalues the "upper class fast casual" concept this chain is going for. Nothing against this location at all with that concern. The staff was nice upon entering and promptly took my order. The person who brought the meal out was also nice. However, unlike their main competitor, McAlisters, they didn't offer refills or come by to check or prebuss while I was there. It was clean, which should be it's only been open a month. I would suggest better cleanliness on the window shield that goes around the open kitchen. That's a tough one though as many guest look on and children with their hands that go everywhere. It just gives an unclean vibe to what I'm sure is a very clean kitchen. The quality of the lettuce is supber compared to McAlisters which uses bagged lettuce. I could tell Newks uses fresh lettuce that is hand chopped daily. I would rate their salads, as far a presentation and quality goes, very high.