Chicken Express

First time trying chicken express and probably the last. Went through the drive thru ordered a 16 piece mixed fried chicken dinner with three sides and fried corn nuggets. We were told it would be about 15 minutes for the chicken. It took 37 minutes in the drive thru all to get home and find out there was only 9 pieces of chicken. Do better Conway‼️‼️‼️

Never had a bad experience at Chicken Express, not sure if I would call it an underrated place, but as far as chicken restaurants in town go, it seems to be under appreciated. I really enjoy the fried okra they have as well as the fish filets. I also like their fried liver, which is something I don’t tend to get but their seasoning makes it taste fantastic.

I really wish they would season their chicken. They clean their grease excessively, which is great for cleanliness, but it means the chicken is completely bland and pale. Everything else fried ends up flavorless as well. Never had a problem with service, employees are always nice, but please let the food have some spices and flavor.

This was my first time at Chicken Express . I had an 8 piece chicken and an order of fried liver . First let me say the fried liver was the star of the show . It was delightful (that is if you like liver), it taste great and it was so tender it was like butter. It also came with biscuit and white gravy, perfect for a Georgia Boy. The chicken taste okay, kind of basic nothing to write home about. It was very crispy and the pieces were a decent enough size to feel like I got my money's worth. Unfortunately I may have gotten there at the wrong time because my chicken was kind of dried out maybe from sitting under a heat lamp too long. But they were so kind, I'm sure if I had told them they would have made some fresh chicken for me. I look forward to going back and trying some of the other items on the menu. And I definitely will be having the fried liver again.

This is one of our favorite restaurants but today was the worst experience I've ever had there. Usually they are friendly and timely but today they were neither. I waited longer than normal and got home with fried livers that were not fully cooked and red inside. The person taking orders did not speak clear English and was rude on top of that. Just a bad experience all around. I will go back but will hope for different employees working next time.

Went to chicken express today and it seems that the drive-thru has lost all care sense of manners. I tried on multiple occasions to hi, or ask how they were doung today. And she wouldnt even say hello. The name on the receipt says her name was DT. When I go out for food, customer service is important to me. This is not good customer service and I will not be returning to this establishment.

Our first time here and they gave us someone else's order. Plus not to mention the lady was giving my debit card to the car in front of me. Thank God they were honest and said, "that's not mine". As I pull up to the window she I cracking up about "almost" giving my card to a stranger. I was not happy and did make sure to give her an impression of that's not funny lady. Not impressed at ALL with this place!!!! The chicken wasn't cooked all the way either btw. Yuck!! Will not go here again! If I could give less than a 1 star I would.