Arby's

I have been a regular customer at this Arby’s location for awhile now. However, I will not be going back. On my recent visit, I ordered an unsweet tea with my sandwich. After tasting it, it tasted bad so I drove back through the drive through assuming they would offer my money back because they sold me a drink that was not fit to consume. Although the employee said “I’m sorry,” her tone and attitude was that I was a bother. She said that all she could do was offer me a different drink (I didn’t want any other drink on their menu). A simple refund would have kept me a regular customer. I suppose if the meat on my sandwich had been putrid, I would have been offered another sandwich choice but no refund. Update: I’m changing my one star to five because of the outstanding response I received when I registered my complaint online with their corporate offices. They were quick to make it right. I’m going to assume they have provided guidance to their employees and I will give this location another try at some point.

Had the Diablo chicken sandwich from here. Currently they give you a shake and you're supposed to see how much of the sandwich you can eat before having to take a sip of the shake which in turn cools the mouth. The sandwich had a lot of different flavors both sweet and spicy, in the end it was something I would definitely eat again. I also love their au jous dip sandwich. They also take Google pay which is Hella convenient