Steak 'n Shake
1125 Interstate Drive, 38501 - Cookeville
American
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Google Bewertungen (8)
Portion to price is high. About $25 for 2 people. Location was clean. Tables sanitized between guests. First time experience with this chain. It was okay. Ample places to sit and park.
Google
Service has improved so much. It was like eating at a different place. Great cheeseburger, hot, juicy. Awesome fries, great milkshake, but I do not like the paper straws. Overall very good meals. Thank you.
Google
We stopped with our High School Soccer team. We were able to use our tax exempt number without having to use the kiosk. The service was fast and the food hot. It was an excellent experience for our team.
Google
Best friend and I were on a road trip and stopped at steak and shake. We haven’t had it in almost 10 years. This staff and quality of food was sky high. Thank you so much for everything! You guys rock!
Google
Ease of ordering, but I didn't notice any selections for meat doneness (well done, etc). Clean seating, ease of self serve beverages. Food was good, but not served hot - meal seemed to have been sitting for a while before serving.
Google
Girl working lied straight to her managers face about doing something when she didn't. Manager sided with her, anyways the app claimed to be a "free milkshake" and they wouldn't or couldn't honor it. Came back the next day ( this story) and was met with the lying chick saying "I gave you that milkshake last week" when I was there yesterday inquiring about how to get the free shake from the app.
I'm sure corporate would love to hear more about this wonderful experience me and a friend had there.
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Google
First I pull up and ask for two large BACON cheese fries which cost more than the regular cheese fries, the woman at the speaker starts to say something but then stops and just lets me order them (which I have successfully ordered many times before at this steak ‘n shake). Then I pull up to the window and she charges my card and hands me a drink that I had also ordered. It takes them forever to hand me my bacon cheese fries and when they do, they are in fact NOT LARGE and NO BACON was anywhere in that bag. They handed me two regular sized french fries with cheese dipping. I am disgusted with this steak ‘n shake, I paid the extra money for bacon cheese fries and was absolutely scammed. If they were going to give me regular cheese fries they should have charged me as so but they did not. I hope they all lose their jobs. Bunch of teenagers who don’t know what they’re doing.
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Google
Great food, great service. Prices are a little steep, but it's worth it. The burgers are above average 😊 However, like a typical fastfood place, they do get orders wrong occasionally, but it's never anything major and they are more than happy to correct it.
Google
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