Quiznos

I’m honestly not a Quiznos fan. I’ve never cared for their bread, I’m not big on toasted sandwiches and their topping selection is generally weak. Recently I stopped at this Quiznos out of sheer desperation. I had limited time to eat and I just wanted a veggie sandwich. Jimmy Johns was closed and Jersey Mikes is remodeling. I didn’t have time to find a real deli, so I reluctantly pulled into this Quiznos. I’m giving this place 4 stars only because the kid who worked there was also a vegetarian and hooked me up with his custom veggie sandwich that he makes for himself. It was really cool of him to do that. Customer service goes a long long way. I honestly wasn’t a huge fan of the sandwich, for the same reasons I posted above, but because he was a good kid, they are getting 4. If not for him, I would have gave this place 2 stars. It was pretty filthy in there and the bathroom was closed, on top of the “meh” food. But like I said, great customer service.

So I’m from out of town and I get to town to get me some Quiznos subs I order my food and come to find out the meat is still frozen. I find this to be unacceptable and quite frankly incompetent execution of successful business management. Quiznos has a wonderful selection of delicious food; however, I can only assume the enterprise is quickly dissolving due to a lack of appropriate delegations of specific roles and responsibilities. I hope the teams involved with this restaurant specifically and Quiznos as a whole will take a moment to calibrate and quickly redirect.

Quiznos does not get the attention it needs because it's a bit hidden, but it is fantastic! The layout is really neat, with a rooftop deck and some outdoor seating, but I have to say the customer service is really excellent. Used Quiznos recently for a catering order and was really, really pleased. Will definitely be back!

First time I came to this location the chicken was still frozen (they said it was still thawing out), which is terrible planning since I came at 11:30 am which I didn't think was early. Anyways, on to the second time I came in....as I approached the counter the worker was on their phone and didn't acknowledge me for a good 10-15 seconds which is rude but whatever. Then they told me they were out of chicken. Guess I can't win here. On a plus side the outdoor dining area looks nice.

Most horrible experience I've had in a while. One person operating the place and he was facetiming with his phone propped up on the food prep table the entire we were there. He acted as if we were a leaking faucet he would eventually have to deal with and the food he was already making for the couple waiting was a coloring book he could pick up and put down in between interesting parts of his conversation. I was ready to leave immediately but was hungry so decided to wait and see. After 10 min of this he attemped to take our order but was out of meat. How do you run a Quiznos and be out of meat? Needless to say I will never return here and warn all that asks.