Whataburger

Texans take great pride in Whataburger, and when In-N-Out came to town all the trash talking began. If you haven't read my review for the latter, you'll know that I find it almost impossible to beat In-N-Out in the burger game, but Whataburger puts up the best fight in the fast food burger category. Let's start with the basics. Texas loves mustard-based burgers, and this is no exception. The quality of meat is probably in the top 3 for me, and it's well seasoned. Although, I still haven't adjusted to chopped lettuce on a burger. The price for a double burger combo (standard burger review order) is actually less than In-N-Out, which I give them credit for. The combo is under $12. I'm not sure if they could maintain this price point in CA, but regardless of that, it's still the best value in the space. The fries are probably the industry's closest to McDonald's (still the gold standard), but when paired with the quality of the burger, In-N-Out is really their only competition. There's also the addition of more sauces, spicy ketchup being my favorite. Whataburger offers a larger menu selection than most fast food joints, and to be honest, I don't actually think their burger is their best meal. The Pattie Melt has more flavor and is a perfect match for the fries, but this is a burger review. So yeah, top 3. Where the experience really falls apart is the environment. It doesn't always feel like the employees have as much pride in Whataburger as the people that eat there, as customer service is average at this location. I was the only one in line at this location and this was my experience... The employee that was counting the drawer ignored me. The second person that came to validate the count ignored me. Finally, a third person from the back came to ask if I'd been helped. By this time I'd been standing right in front of the register for about six minutes. Keep in mind that there are no kiosks here, so it was just people not really paying attention. Overall, it's one of the best fast food burgers, so regardless of everything else, it's a solid 4 stars. ⭐⭐⭐⭐

I like their food but the service could be better. I had ordered the meal using their app (I got a promotional meal earlier), but when I arrived all the staff ignored me for 10 minutes, while there was no line or other customers around. But later one girl who was busy with table service finally asked me if I need anything. All the other guys were not busy as I could notice. After 5 minutes of waiting, I got my order, but then I realized that they forgot to put apple juice in the bag. Ok, it was free stuff anyway, but you should check your order, just in case. The food was well-prepared though and tasty, so the overall experience is 4 stars.