Panda Express

Done with this Panda Express. Found tooth flosser in my food. Gave them another chance after a while. Then they started to dodge online ordering by making their food unavailable or by listing all of it sold out. I’ve just gotten an order from them and the fried rice is disgusting. Clearly not fresh as it’s all sticking together in clumps like a paste. It’s gross. What employee puts that in a container and thinks, “yep, this is acceptable”? Used to get this all the time and it was all incredible. Now it’s just a waste of time and money.

Worst experience. A lady by the name of Dot (not the correct spelling since she wasn’t wearing her name tag) was very dismissive and disrespectful. I was in line and ask for a second to look at the menu right then is when she rolled her eyes and started wiping down her work area at a slow pace ignoring us after we said we were ready. A co worker approached her and said have they ordered and she ignored him aswell we stood there waiting till she was done then directed her attention to the next customer in line and dismissed us then she said, “oh you haven’t ordered” like come on lady you see us in front of the line waiting to order after we said we needed a minute to look at the menu. My daughter ordered her food and once she was done she dismissed me AGAIN I said imma order food also and she continued with the next customer so I directed my attention to the guy at the register. After seeing what she had served my daughter I chose to only order 2 order as the chicken she had provided was all the chicken that was old and hard to chew and for that reason I only ordered 2 egg rolls. I asked for the manager and he was at a different store working no manager on-site. I didn’t ask to return my food as I wanted to show the manager. Overall I ended us going down the road to a Thai restaurant 👌🏼

I've never been a Panda Express fan, but a couple of their dishes are fairly decent. However, I'm going to find another location to patronize. In the last 2 months, I have visited this location several times. Each time there has been an issue, most likely caused because there seem to be only teenagers working here. On two occasions, no tea was available and noone seemed to no why or when it would be replenished. On one occasion, the store was open, but there were empty boxes on the floor, a huge puddle of water and the chairs were still on top of the table. But, crew were standing in a corner eating. On another occasion food was not ready and I had to wait for it to be prepared. This location needs better management. When doors open, the restaurant should be prepared to receive customers.

Been here before and had a good experience, but was disappointed tonight. I received something completely different than what I ordered - the order was written correctly on the box and so sounded right at checkout, but where I ordered two entrees (orange chicken, broccoli beef) when I opened the box there was only one (green bean chicken). It was a busy night and I know mistakes happen, but was just disappointed when I got home and had something so different than what I was looking forward to. Will go back in the future, but always double check my box before leaving.