Krispy Kreme

Poor customer service, terrible work ethic and lack of compassion for others. Plenty of donut stores in Dallas. Skip this Krispy Kreme and help small businesses instead. They won’t let you down and are happy for your patronage. I arrived with my two young kids for breakfast at 7:20 am and wanted to take them in to have a seat and dine inside. Online and at the door it says dining area open at 6:00 am. Nowhere does it say they are closed inside and only have drive through. When we stepped out of the car a young employee dipped out of sight and an older woman who was working on making donuts saw but turned her head back around and looked anywhere but where we were. I pulled the handle and the door on the side was locked but with no indication of them being closed, we moved on to the front door and again, it was also locked. I looked for I sign or anything that said differently than the store hours had specified and saw none. I knocked on the door but the older woman kept looking away from us and ignored the fact that my children and I were standing in the cold early morning. I repeated to knock, thinking that maybe she has music playing too loud rather than ignoring a family outside in the cold. 4th time to knock, she turned around with a sigh and aggravated look on her face. She then proceeded to make a gesture as if she was driving and cut throat as if to say inside closed and we needed to get back in the car and go through the drive through. I tried to point out that she needed to at least put up a sign that stated this so customers wouldn’t need to go through what we did this morning.

I had not known of this location since I live 50+ miles away. Found the nearest KK for the free original glazed doughnut when I show my COVID-19 vaccination card. I think that is all of 2021 at every location. Parking lot, doors & windows, inside were all clean. Worker greeted me, and I think my reply, asking how she's doing, and being peppy helped her respond in kind. Be nice, okay? She did a good job and explained why a box was important for the still-wet chocolate-glazed custard doughnut. Both were delicious. Google Maps directions were difficult for me. Are there two streets named Timberglen. See photo: Discount Tire is within sight. There is a traffic light at the parking lot, so you might wait to turn left out, but you'll get it. Go get your free doughnut today! And tomorrow! And....

I went to the Krispy Kreme on Marsh. I ordered 2 doz donuts. They gave me the wrong donuts when I called the manager said we dont sell krispy kream donuts anymore. Then hung up on me. I would advise people not buy at this location very rude manager. He told me to call the corp. Office and hung up again.