Le Cure

Dear Paul Graham Group Chief Executive Officer and Managing Director Australia Post, Please take the time to read my review and other reviews on this site. We live in a block of 26 units near Darwin City. Many of the residents have similar complaints about your delivery driver. Yesterday I was home yesterday all day due to Covid. Sitting on a seat a metre away from my intercom which is in excellent working order. At no time did the intercom ring. My tracking information came up with a message Attempted delivery - No one in attendance 9.39am. A card was left in my letterbox just under the intercom. The parcel was needed urgently. My Wife went and collected the parcel at the Cavenagh Street Post Office this morning. She was told it was not heavy by a staff member. For an older person 7.4 kg is a reasonable weight especially when there are no carparks out the front of the Post Office due to construction work next door. As my wife said to your staff member obviously a 7.4kg parcel is too heavy for your delivery driver. Please urgently investigate this complaint under your watch (maybe that is a bad choice of wording) not just for us but all of your customers in this area.

Great Customer Service provided by friendly staff. Well spaced out with a large variety of posting requirements and gifts. However it was difficult to see the entrance from the street. Look for the Australia Post sign above the Store. It's on the corner and has auto doors next to a very small Cafe. Wheelchair ♿ access is also available.