Ron's Pizza

If I hadn't noticed that the person on the phone said the price would be "$XX cash" and inquired as to why he said "cash," I would not have been told they charge a service charge to pay with a credit card. After asking I was told they charge "0.3%, so it's hardly anything." When I was actually charged it was ten times greater at 3%. So first they try not to tell me, and then they lie about the percentage (or are too stupid to know how math works). Be warned. Deceptive practices do not make up for semi-decent pizza. If you grew up with Ron's and like it then go to the Miamisburg store. Their quality is far superior to this store and well worth the drive.

I ordered an Italian steak sandwich and salad from Ron's. The sandwich was inedible. The meat was very dry and very hard. I called to tell them and to ask them to send a different sandwich or give me credit but the manager said he couldn't do that because that would be like giving me a sandwich free. I told him I didn't want another Italian steak because it would be the same and my Chihuahua couldn't even chew the bite I gave her. He said if she ate it how could I send it back. I told him she did not eat it...she couldn't and I still had the whole sandwich. to give back. H very rudely said what do you want me to do. All he could do was send another one which would be inedible also. He said that's all I can do and I have two people on hold to attend to I and I said this is what I figured would happen. H e hung up. I have been going to Ron's for over 50 years but I will never go again and neither will my family or friends. Very, very rude manager.