Little Caesars

Today was my longest wait ever, ordered 5 Hot and Ready and it took 28 minutes and at least at the location on Vernor and Lansing the price is 6 bucks, but the 5 pizzas were awesome and they were busy as no tomorrow, very young staff really young they were courteous and polite and they handled the busy conditions well. Little Caesars is still the best place to go to get a cheap 6 dollar cheese and pepperoni pizza in normally less than 5 minutes tops, what i learned today is any big order call ahead or order online....

Always closed when the hours online says their open. Called a bunch of times and people are clearly still working and could of answered the phone to say they’re closed but instead rather people’s time and gas. This little Cesar is the worse customer service and rude employees anytime I have been inside on the slim time I can catch them open.

For the love of God and all that is sacred, please start using your phone to take orders. Nobody wants your app, nobody wants to buy your pizza over the internet, nobody wants to come in, place an order, and then wait 20 minutes. Use your phone!!! I've tried to call in as an experiment for well over 3 months, maybe once or twice a week. Nobody at this location has answered the phone once. Not one single time. Pick up your phone! If you all ever answered the phone. This would be a solid 4 out of 5, but the total lack of the ability to answer the phone gets a 1. Really, if you're a customer around here, put it to the test. Nobody ever answers the phone. Ever.

I order a pizza online. When we arrived, the door was locked and the lights in the front of the store were off; there were several workers in the back. As we waited, multiple customers in the same predicament also began waiting. Keep in mind, the sign on the door said they closed at 10 pm and it was 8:45 pm. The workers eventually came out as we all had been waiting for at least 10 minutes. They come out and begin walking away, as if they were not going to tell the crowd of people where their food and money was. Someone asked the workers what we were supposed to do about our food. Sounding annoyed, one of the workers rolls her eyes and says "we closed at 8 because we were short staffed," and the group of five workers walks away. The same customer then asked "then what about our money?" Again sounding annoyed, another worker say "You'll probably get a refund in the morning." And they all leave, leaving us still confused and hungry. I'm honestly dumbfounded by the amount of unprofessionalism displayed tonight. These workers were really going to leave without even explaining the situation!