Einstein Bros

I love Einstein’s. The food is fresh and delicious. Staff are college kids but have always been awesome. However, the toaster has been broken for 2 weeks. Who ever manages this place needs to get it together. There is no indication of when it will be fixed and I get a sense of laziness/carelessness. As if they haven’t even seriously looked into getting a new one or fixing the current one.

I came in for a cinnamon sugar with strawberry spread, got to the end to pay and payed for my food and my food was tossed casually on the counter. I sat down at dirty tables with crumbs on them then found out i had a cinnamon raisin bagel , I got up and asked for a cinnamon sugar bagel and the employee said that they were out of cinnamon sugar. So i asked for a plain bagel with strawberry spread. While eating my plain bagel another customer walked in and asked for a cinnamon sugar bagel and the empolyee went to the back and made him a cinnamon sugar bagel , she instructed another person to go in the back and make him a cinnamon sugar bagel specifically for this one customer. I will not spend my money here again , when ingredients are out for me but other people can walk in an get what they asked and paid for.