Tgi Fridays Doncaster

Absolutely disgraceful customer service. We arrived at 515pm today with two kids, one in a pram. Our little boy walked past and was excited to try it out. More than half of the restaurant was empty. An unfriendly staff named Erwin came to us, no greeting, speaking with unpleasantness, first words out of his mouth were we've overstepped into the exit lane, when we were the only ones standing at the entrance. Then he said since we have no bookings we can only sit on the high chairs, when he clearly noticed our difficulty with the kids. We asked if he can switch one of the bookings to the high chair, his response was the bookings "typically" would want normal seating - clearly the bookings didn't specifically ask for the normal seating. We then asked if we can have one of the empty normal seats for 1 hour as we are typically a quick diner. He looked at the screen for 1 second and said all bookings arriving at 6pm. Shocking attitude and clearly didn't want us to be there! Our boy left with disappointment and felt intimidated by the unwelcoming gesture. Needless to say we walked past later and the restaurant is still empty!!!

My Kids like this Place. I preferred it in the Old Location. Like that you DON'T have to Order via App and get stuck with Hidden FEES for Paying by Credit Cards. You can Pay by EFTPOS and still Claim your Membership Rewards. DON'T like the fact they Charge you $2 for Substituting Thick Chips from Shoestring Fries. They are BOTH Potatoes. Like you can get the Rest of your Meal Takeaway too. Also they have a Good Kids Menu too.

Literally the worst dining experience I've had in Australia. It's the first time I'm giving a restaurant in Australia a review other than 5-star. Although there were many free tables at the restaurant, we stayed in the queue for 15 minutes. The service was terrible. The staff were very young and there was noone to manage them. The table was dirty when we arrived and they didn't clean it. They forgot to bring us forks and we had to ask them for fork. The food ingredients weren't fresh, and the food smelled like overused oil. I understand that currently in Australia there is staff shortage and it affected all buninesses, but we're eating out at least 4 times a week and we've never had such a bad dining experience in any restaurant before. I was actually very happy with TGIF in Dubai, but in Melbourbe, only a one star.

Bad, really really bad.. canteen quality food. Don’t waste your money. Ordered medium steak.. came out well done.. ordered salmon with the salad bowl, which didn’t come.. salad bowl looked like hospital grade food.. 40 minutes wait for this quality of food.. ridiculous. Service staff was nice though. Just don’t go for the food.

By far one of the worst experiences. Standing at the front for about 5 minutes with no one else waiting in line and multiple staff walking right past us. Sitting down to order we ordered and the food was atrocious. The mac and cheese loaded potato twisters sound like curly fries with mac and cheese right? WRONG! It is red rock deli chips with a handfull of cold mac and cheese. The burger was dry and heavy. The wings were vinegary and the garlic bread was cold! Honestly i felt quite sick after eating just a little bit of the food. I have contacted their email asking for a refund! I cannot with good conscience recommend this place at all.

Terrible. Went after watching Top Gun. Poor staff with lack of any guidance from a manager were running around like chooks with their heads cut off. Drinks took 30 minutes even after asking three or four times. My friend and I ordered Sirloin steak and I actually spat it out, yes it was that bad. Basically paid $38 for chips, which were cold. Staff members did not seem to care, offered me some fries to say sorry. I would have paid less but you are forced to pay up front. I asked two different staff members four times each for tomato sauce and they finally brought it out after we had finished. Staff asked if we wanted to have. Considering our poor experience I requested that he check if could get free desert, he went off to ask and never came back, so we left.

Hi guys, sorry but I had to change my review tonight, you are normally my go to place for ribs but tonight they were awful. Have you eaten your product recently? I have never had chewy ribs before. I bought some frozen ribs from Aldi and Woolworths recently and they were better than what we received from you tonight. Some food for thought.

Food was absolutely atrocious for the insane price. Look at what they call "Spiraled golden fried potatoes". It's a scam, a packet of stale chips with a handful of microwaved Mac n cheese pooed out on top. Chicken Wings gave us food poisoning, I have already contacted support for an immediate refund. Never going to a TGI fridays ever again.