Sweetwaters Coffee & Tea

Higher quality coffee at a slightly above average rate. You get to choose which flavor of drink you want or add items to it. The latte's are wonderful and not too heavy. The cookies are sweet and sugary but not over powering. The space feels small and cramped but if you need to get some work done there are outlets available. Overall, good experience. Would come again

I've been to this cafe a few times before, but this last experience deters me from coming back. (I would also like to preface this by saying that I always purchase an item from any cafe that I study at out respect for the cafe/business.) A friend and I had purchased a drink from down the street at Starbucks, but we decided to move to Sweetwaters to enjoy the seating area and to buy some pastries also. We had just put our stuff down at the table (I hadn't even sat down at this point) but a manager came up and told us that we would need to get rid of our drinks if we wanted to stay. I would understand if we were staying on their property without purchasing anything from the cafe, but we informed the gentleman we were intending on purchasing bakery items and that we just wanted to secure a table to study at. Then I physically stood in line. However, he still insisted that we "remove our drinks" if we wanted to stay regardless of purchasing items from the cafe. We couldn't justify throwing away perfectly good drinks, so we informed him that we were leaving. He would not leave us alone, watched us as we packed up our belongings, and the entire time just kept saying he can't have other products on his tables at all. To each his own, but I just wish he would have left us alone even when we told him we were leaving... I have not had any problem with customer service in prior instances from any of their other staff. All other staff were incredibly friendly and welcoming in ALL other encounters, so I was just very taken aback by this incredibly uncomfortable experience. I never had an issue previously bringing drinks and purchasing a Sweetwaters item along with it previously.

I want share my experience at the Sweetwaters coffee and tea in Dublin this morning. I have always found the staff to be extremely friendly and they provide excellent service. This morning one of the staff requested a customer to please put her mask on in the store while standing in line waiting to order. She asked very nicely and was smiling and friendly. The customer left the store and wrote a negative review about the experience due to the mask issue. We are all living in this crazy world and our restaurant owners and staff are following the orders out in place by our governor and/or the orders that the owners put in place to enforce safety. Let’s all be respectful and friendly to each other. 💜

Excellent customer service! Ambience is quite good with plenty of tables and outlets indoors and outdoors. I tried spiced apple caramel drink, it was way too sweet rather than being on the stronger and spiced version. Two other friends of mine were not satisfied with their ginger tea’s, way too sweet. We should probably customize them next time here. Iced drinks were pretty good!

Great coffee, the dreamy cold brew is spectacular. However, the wifi is absolute garbage which makes it difficult to be productive. Would only recommend if you intend on hanging out and chatting. EDIT 1: Reply from owner claims I did not go to the location. Attached a screenshot of receipt from location with the date. Changing rating from 3 star to 2 star due to the unprofessional reply. Other comment: I do not have evidence for slow wifi however my colleague and I both suffered poor wifi outdoors in the seating area right in front of the store (not the side area in front of rebol). However, the next time I visit I can just screenshot a speediest with Ookla. The owner should consider customers reviews as an opportunity to strengthen the experience offered to customers, rather than blame the customer for their laptop settings or argue that the customer did not even attend the shop. EDIT 2: Attached a speed test from Ookla. 0.61 Mbps download speeds. You can go to the location and run the test to confirm the IP address. This and the previous screenshot in Edit 1 invalidate the owners claims in the reply to the original review.

I’ve had nothing but great experiences every time I come to Sweetwaters! First of all, their drinks are absolutely amazing and they offer an excellent range of crafted beverages that you cannot find at other coffee shops. Their pastries are also to die for and come fresh from many local vendors. The quality that sticks out to me the most is their customer service. The owners are very passionate about their coffee shop and expect nothing less than the best service for their customers. You can see this in the warm, genuine way that they greet you when you walk in the shop. Sweetwaters is an amazing local, small business that I highly recommend to anyone looking for a delicious drink/treat in a welcoming environment!