Red Lobster

My husband & I first time going to any Red Lobster. Very dark. At first it looked like they weren't open. No lighting in the parking lot. Sign wasn't lit. Lighting around the bldg dim. Parking lot was full that's how we knew they were open. Popular place. Had a wait of about 20mins. Tables were very close together. Staff was very busy but worked together. Hostess was also coming over wiping off tables, bringing drinks, helping serve food. My husband really enjoyed his seafood! Wants to make it his birthday restaurant. I don't eat seafood but love pasta so I tried the Cajun chicken Alfredo as part of the pick 3 $15 special. Wasn't spicy at all. Very very greasy. You could see the oil all over the pasta and plate. Our waitress was busy but she didn't get to our table much. Asked for napkins more than once. Had to ask for straws, she said new policy is not to give straws so they won't end up in the ocean. Glass wasn't the cleanest and I won't drink out of it. Needed refills. She didn't bring our sides out we had to ask multiple times. Because my husband liked his except the shrimp we'd try it again, I'd have to try the steak next time.

Horrible!!! Waiting over an hour. People coming in only to turn around and leave. Over 20 empty tables. Yet can't be seated. Then when I ask for the manager, I get lame excuses about being understaffed? This isn't staff. This is management! Shame on you management!!! I saw you loose so much business this evening. Sad!