Papa Johns Pizza

We ordered online for pickup and it said it would be ready in 50 minutes. I pull in the drive-thru to pick the pizza up 1 hour & 15 minutes later and was informed it was still in line to be made and would be another 30 minutes before it would be ready. After waiting almost 2 hours I get the pizza home and it is the WORST pizza I have gotten from any poppa John's ever. The bottom of the crust tasted like the bottom of the box and the ham and pineapple and bacon was so hard I couldn't chew it.

I've only called for delivery. The food was good. The prices are a bit expensive but in this day and age, what isn't. The delivery driver was awesome. Gave me some insider pointers of how to get the same pizza for cheaper next time. They showed up exactly within the time frame they gave me. Can't ask for much more then that.

We stopped here on our way back home during a recent road trip, a day after Christmas on a Sunday evening, I think it was Kimberly that took my order and made the Pizza for us, customer service and the 5 topping Veggie Pizza both were the best Papa Johns we have experienced so far Whole family loved it and I have since bookmarked this store so we can stop by during our next road trip, Keep up the good work folks !

Papa Johns quality doesn't exist at this location. We've did business at this location 4-5 times. The flavor of the pies are "good" but the quality is far from the typical Papa Johns from other parts of the southeast that I'm used to. Being a former employee I know that there is a right way to sauce their pizza and the importance the franchise puts on coming the sauce with the cheese. I know that the franchise places importance on evenly distributing toppings. I also know that bubbles in the crust (the ones that shift the toppings and create a bare spot on the pie) was unacceptable when I worked there and required correction, usually a remake. These issues is what our family has experienced in our transactions here in all their pies, pizza, cheese sticks or any other pie from there and it has happened every time. Better flavored ingredients than Little Ceasars, but come on, I expect far better from Papa Johns and I know the franchise standards are better than what the subpar quality at this location suggests.

My friend Justin, a native to this area, says the following in regards to this Papa John's low review "I don't get it. They've literally been incredible every single time I've gotten pizza there. BUT every time I've gotten pizza there, it's been on Sunday afternoons when I'm visiting my parents. So maybe their best staff works then? 🤔". More research will be required but he is a trusted source for food quality and taste especially when it comes to pizza.